Almost everything you've ever wanted to know about XJacKer (but were afraid to ask) can be found here.

NOTE: The following questions are general inquiries about XJacKer's products and services. For support or troubleshooting FAQs, click here.

• Can I use XJacKer with any regular PC headset or headphones + mic?
• Why can't I get some cables and jacks and make my own kit? Why should I buy from you?
• I don't have an headphone jack on my TV and/or stereo. Can I plug the XJacker directly into my Xbox™ 360?
• I have a PS3®. Can I use XJacKer on my system?
• What about a Toslink connection? Is it worth shelling out all that money so I can connect optically?
• How can I place a bulk discount order for my clan?

Have a question that we haven't answered here? Click here to contact us and ask away!

Absolutely. In fact, this is the reason why we created XJacKer. As avid gamers, we already had great Logitech and Sennheiser headsets used for PC gaming, Skype, etc., and wanted to use those instead of shelling out over $150 on comparable Xbox™ headsets. You can use your headset, or put together any headphones plus mic combination!

You certainly can do it yourself! If you already have the right parts needed to make your own version of an XJacKer Kit, then we recommend that you do so. However, if you don't have them, you should buy from us because our kits cost much much less than if you get the parts separately anywhere. As you can see on our Comparison pages, parts from Radio Shack will set you back way more than anything we charge! Plus, we give you Xbox™ and PS3®-specific support until it works the way you want. Add the 3-year no-hassle warranty, and you have to ask why wouldn't you buy from us?

Yes, with our XJacKer Direct Kits and the Soniq Rush Gaming Headset Amp Kit. XJacKer Direct Kits come with an audio coupler (3.5mm female TRS jack to dual RCA female (or male for HDMI version) that facilitates a direct connection to your Xbox™ 360 or PS3. The default sound is usually not loud enough for most gamers. In such a case, we recommend our new SONIQ RUSH Gaming Headset Amp Kit instead.

Yes! For game audio, all our XJacKer kits, including the Soniq Rush Amp Kit, work great with PS3®! For PSN chat, PS3® needs your voice to be a digital signal, so you'll need a USB sound card that will accept your mic audio and make it digital. They are about $3 on Amazon, and you won't need anything fancy since you'd be using just the mic input.

Unless you have a fancy 7.1 surround sound headset, the answer is most definitely NO. All audio signals start out as a digital file (your game disc) and need to be converted to analog so you can hear it. By connecting to your console audio outputs (RCA), you are using your console's digital-to-analog converter (DAC) which in our opinion is pretty good. If you connect optically to your TV/Stereo/Mixamp, then you are using the DACs of those devices, which may not sound as good as your console. However, a digital signal is useful for creating 7.1 virtual surround sound you see with the Turtle Beach DSS and Astro Mixamp. The catch is that you also need a headset capable of 7.1 surround sound for it to work.

Contact us at sales@xjacker.com to let us know how many units you'll be ordering, and what kind of shipping option you would like (bulk standard, bulk rush, individual drop shipping, etc.). We'll get right back to you with a custom quote tailored to your clan's needs. If you accept the quote, we'll issue you a PayPal invoice and get your order on it's way.